FAQ’s

CBD Dabs are just like CBD oil crystal isolate. They are raw, crystallized, 99% pure CBD isolate powder that can be vaped or put in food and drinks. They are perfect for anyone who prefers pure CBD without any other cannabinoids or other compounds.

No!  Hemp contains negligible amounts of THC, the chemical in marijuana which cause that “high” feeling, that it would be impossible to use it as a drug. While hemp and marijuana come from the same genus of plant, cannabis sativa, they are two different plants altogether.

CBD, also known as cannabidiol oil is one of many cannabinoids found in cannabis.

Cannabis is the genus name for both marijuana and hemp, and the term itself is not necessarily interchangeable with marijuana. In fact, almost all CBD oil today comes from industrial hemp, which contains negligible amounts of THC, the cannabinoid responsible for causing a high. Most strains of agricultural hemp are rich in CBD while only having less than 0.03 percent THC, making them perfect for extracting CBD oil.

CBD edibles are usually found in something sweet, like CBD gummies, or CBD cake pops. There's also delicious CBD honey that can be put on food or mixed with hot tea.  It's a simple way to take the CBD you need to help you through the day. Just one or two CBD gummies can give you the CBD you need to put you back on track. For those looking for something a bit simpler, there are also CBD capsules. CBD oils can be flavorless or flavored and can be taken alone or added into your favorite foods and beverages, if designed in tincture form. 

For those new to vaping, it is best to start with CBD line of disposable CBD vape pens of which there is a whole variety of choices. CBD vape oil users looking for something easy but a little more permanent can try a disposable CBD vape juice cartridge. Experienced users may choose to invest in a refillable vape pen. Here, a person can use CBD vape oils and flavors or mix in some CBD vape additive.

CBD vape additive is a type of concentrate which mixes with other e-liquids that are nicotine or non-nicotine-based. For example, CBD offers a variety of CBD vape additives for you to enjoy with your favorite e-liquids. You simply add the mixture to your oil and you are ready to go.

No! Though it may appear similar at first vaping CBD vape oil is nothing like smoking. Oil is a purified extract, unlike smoke which is filled with toxins. Vaping gives you much more control over what you put in your body as compared to smoking.

While CBD oil is the big phrase people hear bandied about, CBD comes in all kinds of products, from CBD edibles, which include CBD gummies and CBD capsules, to CBD creams and CBD drinks. There’s even CBD oil for your pet!

When purchasing CBD, you also want to make sure that you know from where it is sourced. We source all of our CBD oil from soil rich hemp farms in Kentucky, Colorado, and Scandinavia. Also, the best CBD oil is extracted with a process called supercritical CO2 extraction which retains all of the naturally occurring beneficial molecules found in the hemp plant.

Isolate cannabidiol tends to naturally crystallize which consumers should expect when purchasing those types of products. This affects the even distribution of cannabidiol milligrams contained in that item.  To more evenly activate the cannabidiol molecules, the product should be slightly heated by placing the product into a warm surrounding such as a warm bowl of water for approximately 10 to 15 minutes.  Shake well and enjoy.

The best companies do a few things to ensure that their customers receive only top quality CBD oil. First, we provide clearly labeled packaging on all of our CBD oil products, including our CBD edibles, CBD vapes, and CBD creams. We also offer independent third-party lab reports for all of our CBD oil products so that consumers know exactly what’s in the bottle. Moreover, we have a customer experience team ready to help answer any of your questions should you need anything along the way.

People should be careful of cheap CBD oil, because toxic solvents such as propane, hexane, or butane may have been used to extract it. Poisonous solvents can be hazardous extremely hazardous.

Although some companies use ethanol in their extraction process, the best companies use supercritical CO2 extraction for everything, including flavored CBD oil collections. It maintains the purity of the CBD oil throughout the entire process. Also, supercritical CO2 extraction retains all of the naturally occurring beneficial molecules found in the hemp plant.

Hemp seed oil products are all-natural. Our hemp creams and hemp scrubs (and everything else) provide your skin with long-lasting moisture, they balance out oily skin, and they calm irritated skin. Hemp seed oil is really the perfect skincare product.

Absolutely not! Hemp contains so little THC, the chemical found in marijuana associated with being “high” that it’s impossible for it to show up on a drug test. The levels of THC in hemp are below what is screened for on the average drug test that employers or athletic associations use today.

All of our beauty and skincare products go through rigorous lab testing to make sure they are held to the highest quality standards on the market today. They are guaranteed to have natural botanicals and support your skin’s hydration.

Not only are they okay for you to use, but they are the perfect choice for sensitive skin. Hemp seed oil products are gentle and non-reactive, meaning no matter what type of skin you have, you can use any of our hemp seed oil products.

We offer everything you could want in the CBD market, including CBD oil, CBD pet products, CBD edibles, CBD drinks, CBD lotions and creams, and CBD vapes. Within these categories, we have hundreds of products, including gummies, capsules, creams, and more, to provide you with seemingly endless product options for your business needs.

Yes, CBD Oil is legal in all 50 states. The Agricultural Act of 2018, also known as The Farm Bill, gave every state the power to grow and cultivate hemp and its byproducts, including CBD.

Our CBD capsules are another great way to take your pharmacist-formulated CBD, especially if you are one of those busy people with a hectic lifestyle. It’s as simple as popping a daily vitamin, except with all of the possible benefits of taking CBD. Our capsules are available with or without turmeric or other natural ingredients, to give you the option of a little extra-added boost.

Through our website, we currently only accept Visa and Mastercard.

After we receive your order, it takes 1-2 business days to process. Shipments are sent using the UPS. Shipping times depend on your location and may vary from 2 to 5 business days (Monday to Friday) after processing times. Shipping times do not include any potential for inclement weather, holidays, or backorders.

We run sales and promotions constantly so check back often.

Refunds for sale or discounted item will be in the amount paid, not for the the full price of the item.

Standard shipping is free UPS ground within the United States for orders over $100. Expedited shipping is available for an additional charge based on your location.

We ship to all fifty states.

If you wish to cancel your order, please email us on sales@cbd-5.com as soon as possible.

If you received an error message when processing your order and did not receive a confirmation email there could be an issue with the billing address you entered. We recommend verifying the correct billing information with your bank. We do not have these funds. The bank holds declined funds for 2-3 business days and then releases them back to your account.

Use the provided tracking number to track your number on the UPS website. The tracking number can be found on your order confirmation email or your order history if you created an account during checkout. If you are currently logged in you can find your order history here. If the UPS says the package was delivered but you have not yet received it, please contact them or your local post office for further assistance. We recommend opening a research of delivery claim with UPS which may help in located your package’s whereabouts. Please be aware there can sometimes be a delay in actual delivery time with UPS.

To find out information on your order, you will need to contact us by email at sales@cbd-5.com and provide us with your order number. 

Our focus is to research and develop innovative natural CBD extracts with no synthetics or THC. We pride ourselves in producing the finest and purest CBD oils while never compromising quality. Check out our About Page for more information. Our CBD is constantly tested to ensure quality. We list all our ingredients on our website as well as on each package. We also have lab reports for many of our products available online.

Hemp is not marijuana and will not get you ’high’. Hemp, or industrial hemp, is a commonly-used term for cannabis sativa plant strains which contain very low levels of tetrahydrocannabinol (THC) and are typically used for its fiber and seeds.

The first thing to remember is CBD is not THC and does not provide any psychoactive effects. The relaxing effect of CBD depends on many factors, including the amount consumed, the rate at which it is consumed, your body mass, and your metabolism.

Returns
We offer free returns only on unopened items within 15 days from delivery date except for vaping products. All vaping products are final sale, unless the product arrives damaged.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 business days.

Wholesale
Please note, we do not accept refunds on wholesale orders.

Although every effort is exerted for consistency, the milligram content of cannabidiol in any product is an approximation that may vary slightly. All batches are based upon formulations that may be inconsistent in each bottle, package or other product delivery method. Please check laboratory test results for an exact amount to determine proper dosage.

No. Hemp oil contains CBD, the non-psychoactive compounds of the cannabis plant. Hemp oil does not have the psychoactive qualities found in THC, and while using it you can maintain a clear mind and active lifestyle.